BROOKDALE WEST MELBOURNE

Exceptional care and beautiful grounds. My aunt has been a resident for 2 years and we are consistently impressed with the quality of care and attention she receives.

Decent facility. Care is adequate and staff tries their best. Could improve on communication with families and the food quality could be better.

Average experience. Some staff members are excellent while others seem stretched thin. The facility is clean but could use some updates.

Very good facility overall. Staff is caring and responsive. The only minor issue is the food could have more variety, but otherwise we are very satisfied.